FREE SHIPPING WORLDWIDE
As part of our continued commitment to keeping customer satisfaction high and costs as low as possible, we offer free shipping WORLDWIDE. We ship with a range a of providers from FedEx to Air-Mail, depending on the particular piece ordered.
We take the customization of our pieces seriously. Because all of our pieces are custom crafted to your specifications, the time between order and delivery will vary depending on a number of factors. However, we like to keep our valued clients well informed, and as such, the crafting times for each piece can be viewed on our information page. We always try to make things as quick as possible, but we will never compromise our standards or put speed above perfection.
We love to hear our customers’ experiences and opinions, and we encourage our clients to share their thoughts and their love for our delicate, beautiful and unique jewelry and gemstones on our reviews page and Instagram feed. If you want to take a look and join the Braverman Family, be our guest - you’re more than welcome!
First impressions count for a lot when it comes to jewelry, and we want the moment you hand your piece to your loved one to be as special as possible. All of our pieces are presented in a luxurious, subtly sophisticated gift box which highlights the beauty of the piece itself. If you have any special requests for presentation, we would be happy to do all we can to meet - and surpass - your expectations.
SHIPPING POLICIES
To ensure the security and accuracy of every order, we will always include your order’s full value with each delivery.
Please Note: Taxes - including customs and import charges - are the responsibilities of the customer and not ours. If you need more information or have questions regarding taxation or import duties, we recommend getting in touch with your local customs service.
We will always do everything we can do ensure your order reaches you on time. However, delays caused by problematic weather conditions, delays with carriers and couriers or issues resulting from being provided with inaccurate delivery addresses are beyond our control. We are also unable to refund any shipping fees.
Sometimes with jewelry orders, time is very much of the essence. If this is the case, feel free to contact a member of our team to discuss expedited shipping options.
For any other questions or queries, please do not hesitate to contact us.